Business Units are the key to managing security and separating purchasing power within your Organizations account. Organizations can have 1 or more Business Units depending on your specific needs. The primary reasons to create separate "Business Units" over "Item Collections" is to control which users/staff have access to make purchases for your specific scenario. If you do not need to limit staff's ability to purchase certain items, or do not have logical business groupings in your organization to mirror, we suggest to instead use Item Collections for the purposes of separating return items and their billing/shipping settings.
Your first default Business Unit and any new Business Units created afterwards require all fields to be filled out in the About Section. Your Business Unit must also be set to Active for you to invite new users to that Business Unit. A Business Unit's Shipping Preferences are set to use our provided shipping services by default, however you can change them to a different Shipping Configuration/one that you have already created through your Organization page.
If you need to add another Business Unit to your account, you can do so from the Settings page of your organization by simply scrolling to the 'Business Units' heading clicking on the Add button:
Clicking this add button will cause a popup to appear where you must enter the name for your new Business Unit:
After filling out the name and clicking on Create you should be taken to the settings page for your new Business unit, at the top of the page an informative box should appear that will tell you what you still need to do to finish the setup for your Business Unit:
These specific items can be found & filled by clicking on the Edit button next to the Business Unit's name:
Clicking on edit should reveal the Registration Token Field for you to edit:
The Purchase Order Number can be found under the 'Business Unit Preferences' heading:
If you encounter any issues with this process please don't hesitate to contact our support team!
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**Images captured from the Inmark POPs application were last update on 6 March 2025 (Version 6.2) and may not fully reflect all updates to POPs since these images were captured. While we ensure all help articles are reviewed as part of each application update, we ask that you report any discrepancies or concerns to us at popsupport@inmarkinc.com.