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POPs Glossary

Charles DeVilliers
Updated

Purchase Order Number

Customers manage their open PO numbers through the POPs admin interface. Use unique PO’s for Business Units, Payload Collections, and Payloads. Keep your POs up-to date with immediate updates.

Shipping Solutions

Packaging sold and shipped by Inmark.

Trunk stock

Akin to any / most B2B online orders. May be paid on CC or a deferred invoice. Simply contains the Shipping Solutions supplied and sold by Inmark (i.e. just the packaging).

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Ship now

POPs was built around the Ship Now workflow. Ship now creates a full managed, in-house, two shipment, order that simplifies payload shipping for customers.
With correct up-front setup, all details are managed for the end-user, they simply select the payload they are looking to ship, and follow the on-screen prompts.

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Outgoing Shipment

Shipment with the origin being an Inmark facility, primarily containing a Shipping Solution in addition to other documents, labels or other documents.

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Payload Shipment

Sometimes referred to as “Return Shipment” or “Forwarding Shipment”. Inmark does NOT use “return labels” as traditionally defined by carriers (i.e. FedEx, UPS, DHL, etc.)
The payload shipment is specified as the shipment made which contains a customer's payload, starts in an indeterminate (but configured) location and ends at a pre-determined “payload destination”

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Payload Destination

Pre-determined location which the customer has determined will receive specified payload.

Shipping Account

Customers (or Inmark’s) account with supported carrier(s) available to make a shipment. Shipping accounts can be added to POPs for any supported carrier (FedEx, UPS, DHL*).
Customer received rate options for their Account, is billed directly on their account. [Inmark POPs is no longer supporting ”Bill to Receiver” configurations.]
Shipping Accounts have specified “Ship From” countries and “Ship To” counties.

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Organization

Top level entity as defined by POPs. Orders are not placed against a “Organization”. Administrative users can have permissions to the organization, and all child Business Units

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Business Unit

Highest level entity below Organization. Orders are placed against a Business Unit. End Users and lower-level Admin Users receive access to Business Units.

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Registration Token

An admin defined “password” of sorts used for simplifying user onboarding. Users can be added to your Business Units in one of two ways. They can be invited directly via email,
where you can monitor their sign-up progress. Or for a more hands-off approach, you can disseminate a registration token to your business unit’s perspective users.
When they go to self register, they are prompted for a Registration Token. By adding the registration token uniquely defined for your business unit, they are automatically then granted access.
Inmark suggests using strong “password-like” registration tokens that are updated regularly for security.

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Notifications

Send internal communication to all POPs users in your Organization or Business Unit via email, post the same communication to the POPs welcome screen for your users, or both.
POPs handles your contact list, ensuring all active users receive your updates.

Payload (general)

Widget to be shipped inside Inmark Shipping Solution by customer or an agent acting on behalf of the customer.

Payload (item)

An item available for Shipment belonging to a Payload Collection. Ships using Inmark Return Solution to Payload Destination.

Payload collection

A grouping of Payloads, used for logical groupings of similar items. Used for reporting/analytics goals and can be used to simplify settings allotment.

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Deferred Payments

Net30, 60, etc. payment terms all fall under our Deferred Payments option in POPs. Individual or Consolidated Invoicing is then processed via our financial systems.

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Dashboard

Reporting and analytics views for Admin users. Understand your organization’s use of POPs as well as individual business unit insights and user insights.

Shipping Configuration

Shipping configurations are unique to Inmark POPs. Shipping configurations are a collection of settings that instruct POPs on how to use Shipping Accounts at the time of order placement.

Shipping Configuration settings include:

  • Outgoing Shipment vs Payload Shipment
  • Inmark’s Carrier Accounts* vs Customer’s Carrier Accounts
  • Eligible Carriers (UPS, FedEx, DHL*)
  • Recommended Rate (& display Recommended Rate Only)
  • Sly Mode (Hide rates from end user selection screens)
  • Rate Limit (hide rates higher than $X)
  • QR Code Link (Default POPs settings or customer supplied URL*)
  • Name of Shipping Configuration
  • Ship From Country List
  • Ship to Country List
  • Shipping Preferences
    • Activates a Shipping Configuration to be used for: a business unit and all shipments under that business unit. Shipping Preferences can then be overwritten for a Payload Collection, or Payload itself.

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Shipping Carriers

Carriers refer to the companies that will transport your packages from their origin to their destination such as FedEx, UPS, DHL, etc.

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Custom Data Fields

POPs allows customers to collect their own data elements for reference or reporting purposes. Business Units can collect up to 10 pieces of information per Ship Now.
5 data fields representing the overall shipment/order, and another 5 referencing the payload being shipped. Customers name each field with their own terminology, simplifying communication.

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Digital Documents

Digital documents are a very powerful tool employed by Inmark within POPs. Documents can be of 3 types: Reference Type, Product Type, and Custom Data Sheet*.

  • Reference type documents are visible in POPs, can be freely viewed or downloaded at any time by end users. Good examples are payload charts, instructions and product documentation, etc.
  • Product type documents simplify the Ship Now process, allowing Inmark to fulfill orders friction & error free when they require documentation or forms to be shipped with the Shipping Solution.
  • Custom Data Sheets are a powerful tool to create documentation that ships with orders that includes dynamic data (data supplied or created at the time of order). Custom Data Sheets can be uniquely designed and formatted to include the information that the customer wishes to see, in the format they wish to see it. If the data a customer wishes to see is present and attached to a Ship Now by checkout completion, it is available to be added to a Custom Data Sheet.

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Internal code

A code that can be used by your organization as a shorthand to refer to a specific entity such as a Payload collection or a Payload destination.

Shipping Address

Where Shipping Solutions (Packaging from Inmark) will be sent to.

From Address

Where the payloads being shipped via a shipping solution will be shipped from.

Tax ID

Tax Identification number for the country or territory that you will be doing business in. This can be made a required field if you set up your own Shipping Configuration.

User License

Licenses giving a user the right to access your organization's features & benefits on POPs. The starting free tier gives you access to 20 user licenses and more can be purchased by upgrading your organizations subscription tier, or by purchasing individual licenses.

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Attention Call

Indicates the exact person at the payload destination that a shipment is intended for, this will appear on the Attention line on the shipping label.

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