The Inmark Rental System allows you to upload information about your current Rental Shipments and track their progress using the provided Tracking Numbers.
Getting The Rental Shipment CSV Template
1. Once you log into the Inmark Rental System and select your Organization you will be presented with the Home Dashboard.
2. A button titled "Upload Shipments" can be found in the top right-hand corner. Click the triangle beside the button.
3. Select "Download Template CSV" from the dropdown.
Viewing An Example Rental Shipment CSV
You can follow the steps outlined above for "Getting The Rental Shipment CSV Template" but instead, select "Download Example CSV" from the dropdown.
NOTE: You can find the column requirements in the second row of this CSV
Filling Out The Rental Shipment CSV
Once you have downloaded the Template using steps outlined above you can proceed to fill it with information regarding your Rental Shipments. We recommend using Microsoft Excell for this process.
Columns
Customer Reference Number
A unique code that can be used to later identify your Rentals.
- Required
- Supports any value under 65 characters in length
- Must be unique across your Organization
Rental Group Code
A unique code corresponding to the Rental Group this Rental belongs to.
If NO code is provided the default configured Rental Group will be used.
- Optional
- Supports any value under 65 characters in length
- Must match a pre-configured Rental Group
Rental Serial Number
The Serial Number of the Rental that has been shipped.
- Required
- Supports any value under 65 characters in length
- Must match a pre-configured Inmark Rental Item Serial Number
Rental Refrigerant
The type of refrigerant the Rental has shipped using.
- Required
- Supports Values:
-
- Refrigerated
- Frozen
-
Outbound Shipment Date - Inclusive
The date that the Outbound (Step 2) Shipment ships. This is the Step 2 starting date.
- Required
- Supports Date Format: MM/DD/YYYY
Outbound Tracking Number
The Tracking Number of the Outbound (Step 2) Shipment.
- Required
- Supports any value under 65 characters in length
Outbound Tracking Carrier
The Shipping Carrier of the "Outbound Tracking Number" above.
- Required
- Supports any value under 65 characters in length
Rental Return Tracking Number
The Tracking Number of the Return (Step 3) Shipment.
- Required
- Supports any value under 65 characters in length
Rental Return Tracking Carrier
The Shipping Carrier of the "Rental Return Tracking Number" above.
- Required
- Supports any value under 65 characters in length
Outbound Shipment - Warehouse Code
A unique code corresponding to the Warehouse acting as the Outbound (Step 2) Shipment origin.
If NO code is provided the default configured Warehouse will be used.
- Optional
- Supports any value under 65 characters in length
- Must match a pre-configured Warehouse in your Organization
Rental Return - Destination Location Code
A unique code corresponding to the Inmark Warehouse acting as the Return (Step 3) Shipment destination.
If NO code is provided the default configured Inmark Warehouse will be used.
- Optional
- Supports any value under 65 characters in length
- Must match a pre-configured Inmark Warehouse
Outbound Shipment - To - First Name
The first name of the person receiving the Rental at the Outbound (Step 2) Shipment destination.
- Required
- Supports any value under 65 characters in length
Outbound Shipment - To - Last Name
The last name of the person receiving the Rental at the Outbound (Step 2) Shipment destination.
- Required
- Supports any value under 65 characters in length
Outbound Shipment - To - Line One
The line 1 address of the person receiving the Rental at the Outbound (Step 2) Shipment destination.
- Required
- Supports any value under 65 characters in length
Outbound Shipment - To - Line Two
The line 2 address of the person receiving the Rental at the Outbound (Step 2) Shipment destination.
- Optional
- Supports any value under 65 characters in length
Outbound Shipment - To - City/Town
The address city of the person receiving the Rental at the Outbound (Step 2) Shipment destination.
- Required
- Supports any value under 65 characters in length
Outbound Shipment - To - Province/State
The address state of the person receiving the Rental at the Outbound (Step 2) Shipment destination.
- Required
- Supports any value under 65 characters in length
Outbound Shipment - To - Postal/Zip
The address zip code of the person receiving the Rental at the Outbound (Step 2) Shipment destination.
- Required
- Supports any value under 65 characters in length
Outbound Shipment - To - Country Code
The address country code of the person receiving the Rental at the Outbound (Step 2) Shipment destination.
- Required
- Supports any standard 2-character country code
Rental Return - Copy Outbound
A flag indicating that the Return (Step 3) Shipment origin is the same as the Outbound (Step 2) Shipment destination. NOTE: If this column is set to 1 then the remaining columns are ignored and do not need to be filled out.
- Required
- Supports Values:
-
- 1
- 0
-
Rental Return - From - First Name
The first name of the person returning the Rental at the Return (Step 3) Shipment origin.
- Optional / Required if "Rental Return - Copy Outbound" is 0
- Supports any value under 65 characters in length
Rental Return - From - Last Name
The last name of the person returning the Rental at the Return (Step 3) Shipment origin.
- Optional / Required if "Rental Return - Copy Outbound" is 0
- Supports any value under 65 characters in length
Rental Return - From - Line One
The line 1 address of the person returning the Rental at the Return (Step 3) Shipment origin.
- Optional / Required if "Rental Return - Copy Outbound" is 0
- Supports any value under 65 characters in length
Rental Return - From - Line Two
The line 2 address of the person returning the Rental at the Return (Step 3) Shipment origin.
- Optional
- Supports any value under 65 characters in length
Rental Return - From - City/Town
The address city of the person returning the Rental at the Return (Step 3) Shipment origin.
- Optional / Required if "Rental Return - Copy Outbound" is 0
- Supports any value under 65 characters in length
Rental Return - From - Province/State
The address state of the person returning the Rental at the Return (Step 3) Shipment origin.
- Optional / Required if "Rental Return - Copy Outbound" is 0
- Supports any value under 65 characters in length
Rental Return - From - Postal/Zip
The address zip code of the person returning the Rental at the Return (Step 3) Shipment origin.
- Optional / Required if "Rental Return - Copy Outbound" is 0
- Supports any value under 65 characters in length
Rental Return - From - Country Code
The address country code of the person returning the Rental at the Return (Step 3) Shipment origin. destination.
- Optional / Required if "Rental Return - Copy Outbound" is 0
- Supports any standard 2-character country code
Submitting The Rental Shipment CSV
Once you have filled out all of the relevant information regarding your Rentals into the CSV you can submit it back to the Inmark Rental System to begin tracking your Rentals.
1. On your Home Dashboard (where you downloaded the Rental Shipment Template CSV). Click on the "Upload Shipments" button in the top right corner.
2. You will be presented with a dialog box near the top of your screen. Click on the "Browse" button.
3. Select the Rental Shipment CSV that you just filled out using your computer's file browser and click the "Open" button.
4. Click the "Save" button.
Common Errors
Once you have submitted the Rental Shipment CSV containing your Rentals information we will need some time to process the data and verify that it is valid. During this time you may be presented with an error message if we detect an issue with the information.
Errors with information in the Rental Shipment CSV will indicate what entry/row and what column of the CSV the error resides in. Please refer to the "Columns" section under "Filling Out The Rental Shipment CSV" above to get the requirements and format of the information that has errored.
NOTE: ALL data (ALL rows and ALL columns ) of the Rental Shipment CSV that you submit must first be valid before ANY data is added to the system.
Example Errors
In this example the error indicates that the "Customer Reference Number" in the second row of the CSV is not unique. The provided value "MY124334-ZXC" was found in the system already. To fix this, provide a value that is unique per Rental across your Organization
In this example the provided value in the CSV for "Rental Group Code" was "INCORRECT_CODE" which did not match any of the pre-configured Rental Groups in the Organization. To fix this, you must provide a code the matches one or leave the column blank and let the default be chosen instead.
In this example the provided value for "Outbound Shipment Date - Inclusive" was in the incorrect format. To fix this provide a date in the format MM/DD/YYYY e.g. 11/27/2026.