To sign up for a new Organization, you must use an email address that has not been used to create an account before. You can find the Organization Enrolment page from the main login view. If you do not have an existing payment terms with us, then you will only be able to make purchases via credit card. If you have payment terms with us and provide a valid open Purchase Order number, we will verify it before you can purchase against your deferred payment terms.
A confirmation email will be sent out to you where you can finish your user profile setup as normal. When you complete registration for a user account, you will be directed to your organization’s settings page where you can complete the setup of your organization. Your newly created organization will direct you through what needs to be updated with alerts near the top of the page and various other visual cues on screen. All items must be addressed before you can start inviting users to your organization to start processing Returns or Purchasing Return Solutions.
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If you require the use of your own shipping accounts, please see additional information here:
If you require further assistance through your registration process, please contact us @ firstname.lastname@example.org.